REFUND POLICY

1. Right of withdrawal

In accordance with current legislation, you have 14 days after receiving your order to exercise your right of withdrawal.


2. Return conditions

To be eligible for a refund, the product must:

  • To be unworn

  • Unwashed

  • In perfect condition

  • In its original packaging


3. Return Procedure

To initiate a return, contact us at:
hello@radiooooo.com

We will provide you with return instructions.


4. Reimbursement

Once the product has been returned and inspected:

  • The refund is processed within 5 to 10 business days.

  • Via the original payment method


5. Return costs

Return shipping costs are the responsibility of the customer, except in the case of an error on our part or a defective product.


6. Non-refundable items

  • Custom products

  • Sale items (if mentioned)